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"We have been with Stafford for years. Had an issue with the furnace and we had a next day appointment (could have been same day but I had to reschedule). Tech called when he was on route and fixed the problem. Matt (the tech) was courteous and took the time to answer my questions so I would have a better understanding of how our furnace works and what I can do for "self service". My dad always says "you get what you pay for" and I feel we are getting a great value for our dollar."
Stephen L.
Google Reviews

Do You Smell Propane? Here's What You Should Do


May 18, 2023

In addition to being one of the cleanest energy sources on the market, propane also has a remarkable safety record. That can be attributed to the advances in tank and equipment technologies and the stringent safety laws that have been put in place to reduce the chance of a leak or safety issue.

While these two things combine to make propane an extremely safe source of energy, you and your family should know and understand the proper precautions to take in the event of a gas leak. If you come across a rotten egg-like smell in your home or around a propane appliance, it could be a propane leak.

Customer safety is Stafford Oil & Propane's #1 priority. If you smell gas, follow these steps! 

  1. No Flames: Immediately put out all open flames and smoking material. Do not operate lights or appliances.
  2. Leave Right Away: Safely exit everyone from your house or the area where you suspect the gas leak.
  3. Turn Off the Gas: Shut off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, spin it to the right (clockwise).
  4. Report the Leak: Call 911 or your fire department and let them know you suspect a propane leak and why. Then call Stafford Oil & Propane so we can send a technician over.
  5. Don't Return to the Area: Stay away from the building or area until Parker Oil & Propane, an emergency responder, or qualified service technician determines it is safe to return.
  6. Have Your System Checked: Before you return to using your propane appliances, let us inspect your system to ensure that it is leak-free.

Stafford Oil & Propane wants you to enjoy all the amazing benefits that using propane affords all of our customers. Please keep these precautions in mind and explain to the rest of your family what to do if a gas leak is ever suspected.

If you have any questions about propane safety call Stafford Oil & Propane at (603) 524-1480.

"I just wanted to thank you for your prompt response in taking care of the problems with my furnace this morning. Also your technician did a great job and is a credit to your organization. Thank You."
William R.
Fitchburg, MA